Signing in and changing your details

Your Account

Updated
Updated: 6 September 2026

Sign in with the email address you used when you bought. Your tickets are attached to that account.

If you no longer have access to that email address, contact support — we'll need to verify who you are before changing anything, and that's handled by a person, not automatically.

Never share your password, and never send a full card number in chat. We will never ask you for either.

Still need help?

Start a chat and we will pick up from here. If it needs a person, we pass you across in the same conversation.

Go to the Help Center

Questions? Visit the Help Center or contact us.